How to Download a Digital Item

Digital items you’ve purchased can be viewed and downloaded from the Purchases and reviews section of your account.

Digital items are available in two categories: 

  • Instant downloads: Ready-made files that are available once your payment is confirmed. If you paid with PayPal or a credit card, it may take a few minutes for your download link to be sent to you. 
  • Made-to-order downloads: Digital items that the seller will make to your specifications after you purchase them. The seller will send your files to you once they have completed them. 

I can’t find my download notification email

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding contact@alifetimeprojext to your address book or safe list can help you locate these emails in the future.

For now, you can still access your digital purchases in your account.

Where can I find my digital purchases in my account?

To access your digital files from your account:

  1. Sign in to and go to Your account.
  1. Go to Downloads. This goes to the Downloads page for all the files attached to your order.

You can also go to your email to where you should see an “Download Link” message for the item. 

There are generally no limits for when or how many times you can download a file, but there is an expiry date. You are only allowed to download the files within 7 days. In most cases, you can access a file any time on your Orders page, provided the transaction hasn’t been canceled or removed.

If your payment is still processing, the Download button will be gray.

I’m having trouble downloading my files.

If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons like ad blockers or toolbars that you’ve installed and try again.

If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can’t open the file, please contact the admin here for further assistance.

The type of file you’ll be downloading is shown under the Description section of a digital listing. If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type. 

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